Question 1

What does "inspired by" mean?

Accepted Answer

We don't sell replicas or use any designer brand's name on our bottles. Each Scents Waves fragrance is our own interpretation, composed to sit close to a well-known scent profile — clearly labelled as "inspired by" so you know exactly what you're getting and what you're not.

Question 2

Are these fragrances long-lasting?

Accepted Answer

Longevity varies by scent and is listed on every product page — most sit between 6 and 9 hours on skin, longer on fabric. Oriental and woody blends (like Oud Intense or Rose Oud) tend to last the longest; fresh/citrus blends are lighter and closer to 5-7 hours.

Question 3

Do you offer Cash on Delivery (COD)?

Accepted Answer

Yes — COD is available all over Pakistan and is our default payment method. You only pay when your order arrives.

Question 4

Can I pay via bank transfer?

Accepted Answer

Yes. Select Bank Transfer at checkout and you'll see our Meezan Bank account details — send the payment, then share a screenshot on WhatsApp to confirm your order.

Question 5

How long does delivery take?

Accepted Answer

Karachi, Lahore, and Islamabad/Rawalpindi: 1-2 working days. Other major cities: 2-3 working days. Remote areas: 3-5 working days. You'll get a WhatsApp update once your order ships.

Question 6

Is delivery free?

Accepted Answer

Orders above Rs 2,500 ship free. Below that threshold a flat delivery fee applies, shown at checkout before you confirm your order.

Question 7

What is your return policy?

Accepted Answer

Unopened, unused products can be returned within 7 days of delivery for a replacement or refund. Since fragrances are a personal-care item, opened bottles can't be returned unless the product arrived damaged or incorrect.

Question 8

What sizes do you offer?

Accepted Answer

Most fragrances come in a 15ml pen (great for travel or trying a new scent), a 30ml bottle, and a 50ml bottle. Available sizes are shown on each product page — sizes marked "Out of stock" are temporarily unavailable rather than discontinued.

Question 9

Can I build my own bundle?

Accepted Answer

Yes — visit "Build Your Bundle" to mix and match any fragrances. Pick 3 for 10% off, 4 for 15% off, or 5+ for 20% off, all applied automatically as you add items.

Question 10

Do you offer wholesale or bulk pricing?

Accepted Answer

Yes, for orders of 20+ units we offer wholesale pricing. Message us on WhatsApp with the quantities and fragrances you're interested in and we'll send a custom quote.

Question 11

How do I know which scent is right for me?

Accepted Answer

Each product page lists its scent family, notes (top/heart/base), and best occasions. As a starting point: fresh & citrus scents suit daytime and summer; woody & oriental scents suit evenings and winter. You can also message us on WhatsApp for a recommendation.

Question 12

Are your products vegan and cruelty-free?

Accepted Answer

Yes — all Scents Waves fragrances are formulated without animal-derived ingredients and are never tested on animals.

Frequently asked questions